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    Chapter 43: SpamGuard
 

In This Chapter:

 

What is SpamGuard?

SpamGuard is a simple email filtering tool that you can enable for the mailboxes in your hosting account. It works by scanning emails for common spam words and phrases, and spammer email addresses that you specify.

Although SpamGuard is an effective tool for reducing the amount of spam that you receive, it should not be considered an alternative to our SpamAssassin feature. SpamGuard works only with the words and email addresses that you provide to it. Therefore, it is good for eliminating repeat spam messages from a specific sender or about a specific topic. SpamAssassin on the other hand uses a wide range of scanning heuristics and real time blacklists to determine whether any email message you receive is spam. For more information on the SpamAssassin feature of your Control Panel, see Chapter 43.

Please note that SpamGuard only scans incoming emails to mailboxes on your account and can not be configured to scan outgoing emails from any of your email accounts.

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How to Setup SpamGuard

To use the SpamGuard email filtering tool, you must first enable it on your account. To do this, go to the "SpamGuard Manager" section from the main page of your control panel. On this page, click the button labeled "Enable SpamGuard". If SpamGuard is already enabled, you will see a "Disable SpamGuard" button. Once SpamGuard has been enabled, you can return to the "SpamGuard Manager" section to Disable it, or to read online instructions. All other SpamGuard configuration is done through the "Mail Manager" section of your Control Panel

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Control Panel Configuration Options

Once SpamGuard has been enabled on your account, you can configure its settings through the "Mail Manager" section of your Control Panel. It is not necessary to configure SpamGuard for every individual mailbox because SpamGuard settings apply to ALL email addresses of your hosting package. The SpamGuard Section of your Mail Manager is divided into two sections: Blocked Emails, and Spam Emails.

Blocked Emails
The first five items on the page are related to blocked emails. The first is Block E-mail Address. In this box, enter the email address of a spammer or annoying sender that you would like to have automatically blocked. Below this first option you are provided with a list of all email addresses currently on your blocked list. To remove an address from this list, simply select it and click the Remove Block button. You can select multiple addresses by holding down the 'ctrl' key as you click. To apply your changes, click the Save Settings button found at the bottom of this page.

Similar to Blocked E-mail Addresses, you can also configure SpamGuard to block emails if they contain specific words. In the Block Words box, place a word that you would like SpamGuard to automatically block. Click the Add Block button to add it to your Blocked Words list. To remove a word from your Blocked Words list, simply select it from the box and click Remove Block. To finalize your changes, be sure to click the Save Settings button at the bottom of the page.

Once you have specified the email addresses and words that you would like SpamGuard to block, you can the configure what is done with blocked emails. The final option related to blocked e-mails is "Blocked mails will be stored to file". In this box, enter the name of the file that you would like all of the emails from blocked email addresses to be stored in. If you would like to have these emails permanently deleted, simply leave this box blank. It is recommended that you permanently delete these emails, or return to your SpamGuard configuration page regularly to empty your Blocked Emails file to avoid exceeding your account's storage quota. Clicking the [ Empty ] link will clear your blocked emails file of everything stored in it. Once you have entered a filename, or removed it from the box, click the Save Settings button to apply your changes.

Spam Emails
The remaining four options on the SpamGuard page are related to its handling of Spam and Non-Spam words. The first box, titled Add Spam Words contains a list of the spam words and phrases that you specify. If an email contains enough of these spam words and phrases, SpamGuard will block it. Place in this box, any words that you know will definitely be spam, or any phrases that you have repeatedly received in spam emails.

The Add Non Spam Words box contains the words that you expect to receive from legitimate senders. Place into this box the words that you think may be mistaken for spam, or the phrases that you want to make sure are never blocked. When SpamGuard encounters these words, it will allow the email to be delivered normally.

The eighth option on the page allows you to Execute SpamGuard Command. This option allows you to use the rules you have defined to filter any emails that are currently being stored for you on the server. Simply place the file or directory name in the text box, and select one of the three SpamGuard Commands from the dropdown menu:

  • Spam - If you have a file with Spam e-mails, choose 'SPAM' from the drop down menu, enter the filename to the right, and then click on 'Save Settings'. This will teach SpamGuard which e-mails it should consider as Spam.
  • GOOD - If you have a file with good e-mails, choose 'GOOD' from the drop down menu, enter the filename to the right, and then click on 'Save Settings'. This will teach SpamGuard which e-mails it should consider as non-Spam.
  • REMOVE - If SpamGuard is marking a good e-mail as Spam, then create a file with that good e-mail, choose 'REMOVE' from the drop down menu, enter the filename to the right, and then click on 'Save Settings'. This will remove that e-mail from the database of e-mails that SpamGuard considers to be Spam.

The final option on the page instructs SpamGuard on what to do with Spam Emails. In the Spam mails will be stored to file box, place the name of the file that you would like to store your spam emails in. If you would like SpamGuard to permanently delete Spam emails, simply leave this box empty. It is recommended that you permanently delete these emails, or return to your SpamGuard configuration page regularly to empty your Spam Emails file to avoid exceeding your account's storage quota.

Once you have finished configuring any of these settings, be sure to click the Save Settings button at the bottom of the page to apply your changes.

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