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In This Chapter:
The Account Management option provides detailed information
on different aspects of your account. Some of this information
is summarized on the main Control Panel page in the Account
Glance and Resources Available sections.
How to Use
the Account Management Option
When you select the Account Management option from your control
panel, the "Account Management" page will be displayed.
A great deal of information is displayed here. Additionally,
there are links at the bottom of the page titled Edit Personal
Information, and Edit Billing Information and Off Network
E-mail Address, which can be used to change certain aspects
of your account information. The use of these links is covered
in more detail in the following sections.
The following table contains descriptions of the sections
and field names visible on this page.
| Section |
Field
Name |
Explanation |
| Account Information |
User Name |
The user name of the person for whom the account has
been set up. |
| |
Status |
The status of the current account, whether it is Normal,
Suspended, Grace Period or Deleted. |
| |
Package |
This is the package for which you signed up. |
| |
Activation Date |
The date the account was started. In conjunction with
your Contract Length, you can determine the amount of
time before your current contract expires from this date. |
| |
Domain |
The domain name for your account (e.g., yourname.companyname.com). |
| |
Home Directory Path |
The path to the home directory of your account on the
server. |
| |
IP |
The IP number for your account, which is the actual
address of your Domain on the internet. |
| |
Hosting Server |
The name of the server on which your site resides. |
| Package Information |
Package Name |
The package that you purchased. |
| |
Contract Length |
The duration of the contract agreement you have. |
| |
Start Date |
The date the account was started. |
| |
Next Due Date |
The date by which you will need to renew your contract
agreement with us. |
| |
Discount |
The discount rate, if any, applied to your account. |
| Resource Information |
Disk Quota |
The amount of disk space, in megabytes, that you are
allowed to use under the terms of your contract agreement. |
| |
Email |
The number of e-mail address that you are allowed to
have under the terms of your contract agreement. |
| |
Mailing List |
The number of mailing lists that you are allowed to
have under the terms of your contract agreement. |
| |
Transfer |
The amount of data, in megabytes, that you are allowed
to transfer using your account under the terms of your
contract agreement. |
| Billing Information |
Customer |
The name of the customer to be billed for the account. |
| |
Contract Length |
The duration of the contract agreement you have for
this account. |
| |
Last Billing |
The date of the last time you were billed for the account. |
| |
Next Billing |
The date the next payment for this account is due. |
| |
Payment Terms |
The method by which you pay for your account. |
| |
Invoice Delivery |
The method by which invoices for your account are delivered
to you. |
| Edit Alarm Limit |
… data transfer… |
You can use this section of the Account
Management Option to have an alarm sent to you if you
exceed a specified amount of data transferred in your
account. You specify the amount of data transferred required
to trigger the alarm. To enable the alarm, select the
Send me an E-mail option. To disable the alarm, select
the Don’t bug me option. |
| |
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…disk space… |
You can also set up an alarm to tell you when you have
used a specified amount of disk space. You specify the
amount of disk space used required to trigger the alarm.
To enable the alarm, select the Send me an E-mail option.
To disable the alarm, select the Don’t bug me option. |
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Editing
Personal Information
The Edit Personal Information tool allows you to change certain
information relating your account. The information pertaining
to each of the following is entered in its own form:
Start Date: This is only the start date
for the client. Changing this will not change the start date
for any domains owned.
Owner Information: The contact information
for the owner of the account, including home address, email,
phone number, and company information.
Billing Information: This information will
automatically be the same as the owner information. To have
the billing information different from the owner information,
enter the varying information here.
Once you have completed changes in any of these forms, select
the "Submit" button to have the account information
changed. A message will appear stating, “The client
information has been updated”.
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Editing
Billing Information and Off Network E-mail Address
By clicking this link from the Account Management main page,
you are taken to an area where the billing information and
off network email address can be modified.
To update your credit card information, enter the required
values in the fields provided and click the "Update billing
information" button. A page will appear with the message
“Your payment information has been updated in our database”.
To update your off network email address, simply enter the
new address in the box provided and click the "Change
Off Network E-mail" button. A page will appear with the
message “Your 'Off Network E-mail' address has been
updated.”
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