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    Chapter 2: Getting Started
 

 

In this Chapter:

 

The Files in Your Account

Your hosting account is initially setup with the following list of directories:

yourdomain-logs
yourdomain-mail
yourdomain-secure
yourdomain-www
www

DO NOT DELETE OR RENAME any of these directories. These directories are automatically setup by the system and are required in order for your website to function properly. Deleting or renaming any of these directories will cause fatal errors that can only be repaired by deleting and resetting your account. Deleting and resetting your account will cause DNS problems. These DNS problems are not something that can be manually fixed, as they can only work themselves out in an unpredictable amount of time.

Of these directories, the ONLY ONE that is important to you is the "www" directory. This is the directory where you will upload your web pages and create other subdirectories that will pertain to your web site. Your pages WILL NOT be viewable on a web browser unless they are uploaded to this directory.

When you initially enter your "www" directory, you will see a directory/file listing similar to the following:

cgi-bin
stats
index.html

Again, DO NOT DELETE OR RENAME any of the directories within this folder. These directories are created by the system and are required in order for your account to function properly. You may, however, create new directories and files and place them within your "www" directory.

The "cgi-bin" directory is where you will upload any cgi scripts, while "stats" stores the files created by the system for viewing your website's statistics.

As you add options from your Control Panel, such as the Shopping Cart, Search Engine, Mail List software, etc., the system will automatically create new directories within this "www" area. ANY AND ALL sub-directories and/or files created by the system are required to allow a particular feature to operate properly and should not be deleted or altered in any way.

The "index.html" page is the default entry page for your website. This page will eventually be replaced by your homepage when it is ready.

The "www" directory is where you will upload any other pages and create any subdirectories that may be needed.

Below is a brief description of the different directories you may encounter when you login to your account, depending on what options you have utilized from your Control Panel. These directories should not be altered in any way unless we have instructed you to do so.

File or Directory
 
Description
domain-anonftp
 
This folder is used for your anonymous users to download public files.
domain-web-logs
 
This folder contains all access logs of visitors to your site
domain-mail
 
This folder holds all POP mail accounts for your domain
domain-www
 
This folder stores all html files for your domain (same folder as the www folder)
www
 
This is where you put all your html files and subdirectories (same folder as the domain-www folder)
domain-secure
 
This folder stores all secure html files (same folder as www folder and domain-www folder) this is an aliases folder that is secure when the right URL path is called correctly. Example: https://host.fw2.com/domain_name/file.name

 

Refer to Chapter 7 for more information regarding the directories and files in your account.

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How and Where to Upload Your Files

ALL files must be uploaded to the "www" directory of your account. Please read above section The files in your account for details.

Files are uploaded to your account via FTP_32 or Fetch. Please refer to Chapter 4 - FTP Instructions for information about using FTP.

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How to View Your Pages on the WWW

You can view your pages with any browser by entering any of the following URL's:

http://www.yourdomain.com
http://yourdomain.com
www.yourdomain.com
http://www.yourdomain.com/index.html
http://yourdomain.com/index.html
www.yourdomain.com/index.html

If you received an error message when you typed these URL's, several things could have gone wrong:

1) Your Initial page is not named "index.html"

2) The code in your "index.html" page is incorrect

3) InterNIC has not yet completed your registration/transfer request (this process can take up to 72 hours). If it has been 72 hours, Resellers will need to contact InterNIC themselves using the Tracking number provided in InterNIC's confirmation email. Our regular hosting clients may contact Technical Support and provide us with the Tracking Number so that we can contact them

4) Your account has been deactivated due to non-payment, non-compliance of our policies, or spamming violations - users need to contact Technical Support.

NOTE: If your account has been deactivated due to spamming violations, we cannot do any thing more, you must move your domain to another web hosting company.

The best advice that we can pass on to our users is DO NOT SPAM if you wish to remain on the Internet.

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