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Chapter 13: Mail Manager

 

 

In This Chapter:

The Mail Manager option provides you with a number of ways to manage the email accounts you have on your account. If you have set up Mailing Lists for your account, you can also manage them using this tool.

 

Create a New Mailbox

If your account has unassigned email accounts still available, then you can create new email accounts. The number of mailboxes allowed on your account depends on the package you have purchased. If you have used all available email accounts, and require more, contact us at: support@fastwebserver.com and we will assign more mailboxes to your account for a small fee.

To create a new mailbox, select the "New Mailbox" link on the main screen of your Mail Manager.

This will take you to the "New Mailbox" page where you can enter the required information about your new email account. Enter the name of the mailbox in the "Input Username" field, and enter the password in both the "Input Password" and "Re-enter Password" fields. When this is completed, simply click the "Add" button.

Upon clicking "Add" a message will be displayed indicating that the user was added correctly. The new email account has now been created and is available for editing at any time.

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Editing and Deleting E-mail Accounts

Some aspects of the mailboxes on your account may be edited. E-mail accounts can be set up to forward to other mail accounts or to have automatic responses generated when mail is received by the original account. Additionally, the Mail Manager allows you to delete e-mail accounts and change their passwords.

Note: Changing a Password in the Mail Manager will not be reflected in your account password. These passwords are ONLY for email accounts and will not affect the password used to login to your account. To change this password, see the Control Panel Option "Change Password" and read Chapter 8 for more details.

To edit an existing Email Account, click on its link found in the list under "Accounts" on the main Mail Manager page. This will open the Mailbox options page where you can modify any of that mailbox's editable features.

Clicking on the "Change Password for mailbox1@yourdomain.com" link will take you to the "Change Password" Page where you must enter the new password and re-type it before submitting. This process results in an immediate change of password for that mailbox.

Clicking on the "Delete mailbox1@yourdomain.com" link will delete that mailbox. The delete process will take you to a confirmation screen before actually removing the email account.

Below these links, there are three options available for forwarding the mail addressed to this mailbox:

  1. Forward email addressed to mailbox1@yourdomain.com to the mailbox1 mailbox on the yourdomain.com server.
    This option forwards mail addressed to the address to the same address on the server. This is the default setting that allows for normal mail processing.
  2. Forward email addressed to mailbox1@yourdomain.com to other address(es) within yourdomain.com:
    Using this option gives you the ability to have mail addressed to this mailbox forwarded to any other mailboxes on the server. You must specify at least one mailbox by clicking the checkbox next to it. You may select as many mailboxes on the server as you wish.
  3. Forward email addressed to mailbox1@yourdomain.com to address(es) outside your domain (e.g. mailbox1@aol.com).
    This option allows you to forward the mail addressed to this mailbox to email accounts not on this server. You must enter the email addresses you would like to receive these emails in the text field below. Enter one email address on each line of this text field.

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Sending and receiving mail is not executed in the Control Panel. The mail tools and utilities available in the Control Panel are merely ways of setting up email accounts and mailing lists on your account's server. To send or receive mail, use your normal email client configured to retrieve mail from, and send mail through, your domain mail account. For more information on email clients, and properly configuring them to work with your domain email accounts, see Chapter 6.

 

Creating a Mailing List

Before you can create and manage mailing lists on your account, you must install the Mailing List program. This is done with the Mailing List option of your control panel. Once you have completed this installation process, you may return to the Mail Manager option where there will be links allowing you to create and manage your mailing lists. For more information on the Mailing List option, consult Chapter 14.

To create a new mailing list, click on the "New List" link found on the left hand side of the page. This will take you to a screen prompting you to enter a name for the mailing list.

Type whatever name you would like here and click the "Add" button. A new screen appears, indicating the list is created and displaying instructions for subscribing to and unsubscribing from the mailing list.

Select the "Home" link at the top left hand side of the screen. This will open the main Mail Manager page and refresh the display so that the mailing list you just created will appear on the left below the "Mailing List" heading.

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Editing Your Mailing Lists

To manage a specific mailing list on your account, click on its link below the "Mailing List" heading on the left hand side of the Mail Manager screen. The following screen will then be displayed:

From this page you can begin to configure a new mailing list, or edit the settings of an existing mailing list. Enter the email address of the person to be in charge of maintaining this mailing list in the "Maintainer email address" box, and assign them a password in the "Maintainer's password" box below it. In the last field, enter the maximum number of messages allowed to be stored in the archive of the mailing list. Click the "Edit" button to save these settings.

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Managing Your Mailing Lists

For the management features of your mailing list, click on the "Mailing List Manager" link at the top of this page. A window entitled "XCommand" will appear.

Many of the fields on this page are commands that you can actually execute on your mailing list. Simply select the command you would like to perform, enter any required information, and click the "Execute XCommand" button. The XCommands work as follows:

Edit Mailing List Options: these include the Maintainer Email and Password. If you have not already created these or edited them on the "Edit Mailing List" page, you may do so here.

Show List of Subscribers: this command will email a complete list of your mailing list's subscribers to the maintainer's email address. Before this command can be performed, the maintainer email address and password must be entered above.

Show List Log: this command will email the complete list log to the maintainer's email address. Again, this command can only be executed if the maintainer's email address and password are entered in the boxes above.

Wipe List Log: will clear out the list log of this mailing list. Be sure that the maintainer email address and password are entered first. This command will send an email notification when it has been successfully completed.

Search List of Subscribers for a near match: will look up a specific email address in your list of subscribers. Once execute this command, the search results will be emailed to the maintainer email address.

Subscribe and Unsubscribe: If you would like to either subscribe or unsubscribe, enter the email address in question, and select one of these two options by clicking on the radio button next to it. A confirmation message will be sent to the address listed in the Maintainer e-mail field.

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Administering Your Mailing Lists

To administer to a mailing list, click the "Administer mailinglist1" link on the "Edit Mailing List" page. From here you have the choice of making your mailing list a Newsletter, Subscriber-Only List, or a Moderated List.

Newsletter: as a Newsletter, your list will only be usable by you the moderator. Others will not be able to send mail to be distributed by the list. It is a good way to distribute one message to many of your mailing list subscribers.

Subscriber-Only List: only people who have deliberately subscribed to the mailing list can send mail to or receive mail from the list.

Moderated List: mail from the list is screened by the moderator, and if appropriate, edited or deleted before being sent to all subscribers of the list.

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